Moreton Bay plumbers: the after-hours burst-pipe call that goes to whoever answers, the quotes that pile up, the invoices you forget to send. We build you an AI back-office, trained on your business and run for you, so you get your evenings back. Live in about 14 days.
It learns how you actually run, then handles the jobs that slip: the calls, the quotes, the invoices, the follow-ups.
It's 9pm, a pipe's burst, and you're at dinner. It answers, takes the details, and books the job, so that emergency call doesn't ring the next plumber instead.
Talk the job into your phone or send a photo, and a quote comes back drafted with scope and pricing. You check it and send.
Invoice drafts itself off the job and chases the unpaid ones automatically. You stop being the bank for other people’s renos.
Ask what you did at a property two years ago, who was on it and what it cost, and it tells you in seconds. Handy for warranties and repeat work.
Local and seasonal. There are three different plumbing jobs in one region. On the bayside around Redcliffe and Margate the hot water systems and old galvanised pipe are on their last legs. Out in the hinterland, Dayboro, Mount Mee, Woodford and Wamuran, it's rainwater tanks, pumps, septic and treatment systems and bore water, work a corridor plumber never touches. Storm season from November is the spike, stormwater, roof plumbing, blocked and surcharging drains and flash-flood damage all land at once, and the calls arrive in a wave far bigger than one plumber can get to in a day.
Your stack and job volume. Plumbers sit firmly in the high-volume many-small-jobs camp with the sparkies, well away from the deep-project camp. ServiceM8 for solo-to-small operators, simPRO or AroFlo for the commercial end, Xero first for the books. A typical week is a stack of blocked drains, burst pipes, hot water failures, leaks, taps and toilets, a big chunk of it reactive emergency work. High volume means the admin is death by a thousand cuts, dozens of small quotes, invoices and compliance paperwork (QBCC notifiable work Form 4, backflow), not a few big ones.
What we would set up first. Missed-call capture and instant booking first, no contest, because for an emergency-driven trade a missed call walks straight to the next plumber. Through storm season the value is absorbing the whole influx, not just one call. The back-office answers every one, books it into a real slot, and keeps each caller posted on how long until someone gets there, because people forgive a wait, not silence, then triages on two axes, urgency (burst main, surcharging drain, no hot water now) and value plus fit, so you take the full hot-water-system swap on the bayside over a $120 tap washer across the region and let out-of-area jobs drop down the queue.
Most of the mob doing this are remote agencies wiring up generic tools from interstate. We're Brisbane-based, your data stays onshore and stays yours, and the system learns how your business actually runs. We work with plumbers and trades right across the Moreton Bay region.
He helped me reprocess more than 1,000 invoices with AI to pull the data for our expense and profit report. Before, I was overwhelmed, and it would have taken me forever. He can always find a way to lighten the work and the mental load.
We find where the hours are leaking in your business and whether it's a fit. If it isn't, we'll say so straight.
Yes. When you can't pick up, it answers, takes the details, books the job, and texts you the lead. That missed call doesn't ring the next plumbers instead.
Talk the job into your phone or send a few photos, and a quote comes back drafted with the scope and pricing. You check it and hit send from the ute.
Some construction trades qualify for a $5,000 QLD government grant for business software and training. Check if you qualify in a few taps, it's a few questions, no obligation.
The first workflow is live in about 14 days. Your data stays onshore and it's yours, it walks out the door with you if you ever leave, and nothing goes out in your name without your say-so.