Brisbane plumbers: the after-hours burst-pipe call that goes to whoever answers, the quotes that pile up, the invoices you forget to send. We build you an AI back-office, trained on your business and run for you, so you get your evenings back. Live in about 14 days.
It learns how you actually run, then handles the jobs that slip: the calls, the quotes, the invoices, the follow-ups.
It's 9pm, a pipe's burst, and you're at dinner. It answers, takes the details, and books the job, so that emergency call doesn't ring the next plumber instead.
Talk the job into your phone or send a photo, and a quote comes back drafted with scope and pricing. You check it and send.
Invoice drafts itself off the job and chases the unpaid ones automatically. You stop being the bank for other people’s renos.
Ask what you did at a property two years ago, who was on it and what it cost, and it tells you in seconds. Handy for warranties and repeat work.
Local and seasonal. Storm season from roughly November to March is the big demand driver, spiking blocked gutters, stormwater, roof plumbing and drainage callouts, a lot of it reactive emergency work. Inner-ring Queenslanders bring old galvanised and lead pipework and re-routes tied to re-stumping, while the growth corridors feed a steady run of new-build rough-ins. Out on acreage around Samford and the Scenic Rim it changes again, septic, tanks and pump work instead of mains. Mild dry winters soften some of it, then summer loads it right back up.
Your stack and job volume. Plumbers sit firmly in the high-volume, many-small-jobs camp with electricians, not the deep-project camp of builders. ServiceM8 is the common pick for solo-to-small operators, with simPRO or AroFlo at the commercial end, over Xero first and MYOB second. High volume means the admin is death by a thousand cuts, dozens of small quotes, invoices and compliance certs (QBCC licensing, a Form 4 lodged to the QBCC within 10 business days on notifiable work, backflow testing), not a few large ones. When a big wet hits, the enquiries stack up faster than any one plumber can physically get to them.
What we would set up first. Missed-call capture and instant booking is the first switch, because the job goes to whoever answers and a missed call is a lost job, full stop. The bigger win lands in a wet week, when the back-office absorbs the whole surge, fielding every message, booking people into realistic slots, and keeping each one posted on how long until someone gets there, because an honest wait holds the job where silence loses it. It triages on two axes at once, urgency (a burst main, a sewage back-up, no water now) and value plus location (a full re-pipe or hot-water changeover ahead of a dripping tap across town), so the owner pulls the high-margin, in-area jobs out of the pile instead of working the phone top to bottom.
Most of the mob doing this are remote agencies wiring up generic tools from interstate. We're Brisbane-based, your data stays onshore and stays yours, and the system learns how your business actually runs. We work with plumbers and trades right across Brisbane and the suburbs.
He helped me reprocess more than 1,000 invoices with AI to pull the data for our expense and profit report. Before, I was overwhelmed, and it would have taken me forever. He can always find a way to lighten the work and the mental load.
We find where the hours are leaking in your business and whether it's a fit. If it isn't, we'll say so straight.
Yes. When you can't pick up, it answers, takes the details, books the job, and texts you the lead. That missed call doesn't ring the next plumbers instead.
Talk the job into your phone or send a few photos, and a quote comes back drafted with the scope and pricing. You check it and hit send from the ute.
Some construction trades qualify for a $5,000 QLD government grant for business software and training. Check if you qualify in a few taps, it's a few questions, no obligation.
The first workflow is live in about 14 days. Your data stays onshore and it's yours, it walks out the door with you if you ever leave, and nothing goes out in your name without your say-so.