Gold Coast plumbers: the after-hours burst-pipe call that goes to whoever answers, the quotes that pile up, the invoices you forget to send. We build you an AI back-office, trained on your business and run for you, so you get your evenings back. Live in about 14 days.
It learns how you actually run, then handles the jobs that slip: the calls, the quotes, the invoices, the follow-ups.
It's 9pm, a pipe's burst, and you're at dinner. It answers, takes the details, and books the job, so that emergency call doesn't ring the next plumber instead.
Talk the job into your phone or send a photo, and a quote comes back drafted with scope and pricing. You check it and send.
Invoice drafts itself off the job and chases the unpaid ones automatically. You stop being the bank for other people’s renos.
Ask what you did at a property two years ago, who was on it and what it cost, and it tells you in seconds. Handy for warranties and repeat work.
Local and seasonal. Plumbing on the Gold Coast is reactive and it moves fast. Storm season from roughly November to March floods the callout book with stormwater, roof plumbing and blocked drains, and a burst pipe or dead hot water system never waits for a quote. The Hinterland acreage brings septic, rainwater tanks and bore pumps, the northern estates bring new-build rough-ins, and the ageing central stock brings hot water swaps and leak chasing. Humid summers keep drainage and overflow work steady right through.
Your stack and job volume. Plumbers sit firmly in the high-volume, many-small-jobs camp, not the deep-project end. Solo-to-small operators run ServiceM8, the bigger commercial mob run simPRO or AroFlo, with Xero underneath and Tyro or Stripe for cards and deposits on site. The admin is death by a thousand cuts, dozens of small quotes, invoices and compliance paperwork, plus QBCC licensing and a Form 4 lodged for notifiable work. A big slice of the work is emergency, so the caller just rings the next plumber if you don't pick up.
What we would set up first. Missed-call capture and instant booking goes in first, every time, because for emergency work a missed call is a lost job. Where it earns its keep is the storm surge: when a big wet lands stormwater, blocked-drain and burst-pipe calls all at once, far more than you can physically reach, the back-office answers every one, books them into honest slots and keeps each caller posted on when someone's coming, so they wait for you instead of ringing the next plumber. It triages on two fronts, pushing the real emergencies like a burst main, a sewage back-up or no hot water to the top, while reading job type, size and location so the profitable, in-area work rises up the list and you pick the cream instead of taking calls first-come-first-served.
Most of the mob doing this are remote agencies wiring up generic tools from interstate. We're Brisbane-based, your data stays onshore and stays yours, and the system learns how your business actually runs. We work with plumbers and trades right across the Gold Coast.
He helped me reprocess more than 1,000 invoices with AI to pull the data for our expense and profit report. Before, I was overwhelmed, and it would have taken me forever. He can always find a way to lighten the work and the mental load.
We find where the hours are leaking in your business and whether it's a fit. If it isn't, we'll say so straight.
Yes. When you can't pick up, it answers, takes the details, books the job, and texts you the lead. That missed call doesn't ring the next plumbers instead.
Talk the job into your phone or send a few photos, and a quote comes back drafted with the scope and pricing. You check it and hit send from the ute.
Some construction trades qualify for a $5,000 QLD government grant for business software and training. Check if you qualify in a few taps, it's a few questions, no obligation.
The first workflow is live in about 14 days. Your data stays onshore and it's yours, it walks out the door with you if you ever leave, and nothing goes out in your name without your say-so.