Logan plumbers: the after-hours burst-pipe call that goes to whoever answers, the quotes that pile up, the invoices you forget to send. We build you an AI back-office, trained on your business and run for you, so you get your evenings back. Live in about 14 days.
It learns how you actually run, then handles the jobs that slip: the calls, the quotes, the invoices, the follow-ups.
It's 9pm, a pipe's burst, and you're at dinner. It answers, takes the details, and books the job, so that emergency call doesn't ring the next plumber instead.
Talk the job into your phone or send a photo, and a quote comes back drafted with scope and pricing. You check it and send.
Invoice drafts itself off the job and chases the unpaid ones automatically. You stop being the bank for other people’s renos.
Ask what you did at a property two years ago, who was on it and what it cost, and it tells you in seconds. Handy for warranties and repeat work.
Local and seasonal. Old Logan keeps plumbers flat out. The 60s and 70s stock through Woodridge, Kingston and the Beenleigh end is full of leaking galvanised and old poly pipe and dying hot-water systems, while out at Jimboomba and the western acreage it's tanks, pumps, septic and bore water, a different kit to suburban work. Storm season roughly October to March spikes stormwater, roof plumbing and blocked-drain callouts, and when the Logan and Albert plus the creeks come up (Eagleby, Waterford West and Logan Village all cop it) the phone floods, far more jobs in a morning than one operator can physically reach.
Your stack and job volume. Solo-to-small operators run ServiceM8 for scheduling, quoting and card payments on site, the bigger commercial plumbers on simPRO or AroFlo, with Xero for the books. Plumbers sit firmly in the high-volume, many-small-jobs camp, a stack of burst pipes, blocked drains and hot-water failures a week, and a big chunk is reactive emergency work. The admin is death by a thousand cuts, dozens of small quotes, invoices and compliance certs rather than a few big ones.
What we would set up first. Missed-call capture and instant booking first, no question, because an emergency caller rings the next plumber the second you don't answer. In Logan the real win is the storm surge: a big wet brings more calls in a morning than you can reach, so the AI fields every one, books them into realistic slots and keeps each caller posted with an honest ETA, because people forgive a wait, not silence. It triages on two axes, urgency (burst main, sewage, flooding now versus a tap that can wait) and value and fit (job type, size, suburb), so you cherry-pick the high-margin, ideal-client work while small or out-of-area jobs drop down the list. First build live in about 14 days, month-to-month, data stays yours.
Most of the mob doing this are remote agencies wiring up generic tools from interstate. We're Brisbane-based, your data stays onshore and stays yours, and the system learns how your business actually runs. We work with plumbers and trades right across the Logan region.
He helped me reprocess more than 1,000 invoices with AI to pull the data for our expense and profit report. Before, I was overwhelmed, and it would have taken me forever. He can always find a way to lighten the work and the mental load.
We find where the hours are leaking in your business and whether it's a fit. If it isn't, we'll say so straight.
Yes. When you can't pick up, it answers, takes the details, books the job, and texts you the lead. That missed call doesn't ring the next plumbers instead.
Talk the job into your phone or send a few photos, and a quote comes back drafted with the scope and pricing. You check it and hit send from the ute.
Some construction trades qualify for a $5,000 QLD government grant for business software and training. Check if you qualify in a few taps, it's a few questions, no obligation.
The first workflow is live in about 14 days. Your data stays onshore and it's yours, it walks out the door with you if you ever leave, and nothing goes out in your name without your say-so.